1. Eligibility: Available only to members on designated eligible tiers. Member must maintain an active and continuous paid membership for a minimum of 3 months before accessing this benefit. Membership must be current, valid, and in good standing at the time of claim submission and assessment.
2. Benefit Limit: Reimbursement is capped at up to $150 per use during the membership year. Limited to approved claims per membership year depending on tier. Any unused portion does not roll over into future periods.
3. Eligible Services: This benefit applies only to standard professional car detailing services, including Exterior and Interior cleaning and detailing, and Full detailing packages. All services must be performed by a legitimate, verifiable commercial provider operating within Australia.
4. Exclusions: DIY cleaning products, cash-only/unverifiable providers, mechanical repairs, premium specialized treatments (e.g., ceramic coating), and non-standard vehicle detailing are not eligible for reimbursement.
5. Claim Requirements: Members must provide a valid tax invoice/receipt, proof of completed payment, and sufficient business details to verify the provider. Claims should be submitted within a reasonable timeframe (e.g. 30 days recommended).
6. Assessment & Approval: Subject to review and approval based on internal criteria. Requests may be declined if eligibility cannot be verified.
7. General Conditions: This is a membership feature, not insurance or a financial product. Reimbursements are discretionary. The benefit is non-transferable and not redeemable for cash.